🛡️1. Our Commitment to Privacy

At Afsub Soft, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our industrial electronics repair services.

📋2. Information We Collect

2.1 Personal Information

We collect the following types of information to provide our services:

2.2 Website Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website information
• Geographic location (general region)

🎯3. How We Use Your Information

3.1 Primary Uses

• Service Delivery: Providing repair and maintenance services for your industrial equipment
• Communication: Sending updates about repair status, quotes, and service completion
• Documentation: Maintaining repair records and warranty information
• Quality Assurance: Improving our services and customer satisfaction
• Business Operations: Processing payments and managing customer accounts

3.2 Secondary Uses

🔒4. Information Security

4.1 Technical Equipment Security

For equipment containing proprietary information:

• Isolated work environments for sensitive repairs
• Data extraction and backup procedures
• Confidentiality agreements with all technicians
• Secure chain of custody documentation

🤝5. Information Sharing

5.1 When We Share Information

We may share your information only in these limited circumstances:

• Service Partners: With component suppliers or specialized repair facilities (with your consent)
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety
• Emergency Situations: To prevent harm or address urgent safety concerns

5.2 What We Never Share

🍪6. Cookies and Tracking

6.1 How We Use Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide relevant content and services

6.2 Cookie Management

You can control cookies through your browser settings:

• Accept or reject all cookies
• Delete existing cookies
• Set notifications for new cookies
• Block third-party cookies

⏱️7. Data Retention

7.1 Retention Periods

7.2 Secure Deletion

When retention periods expire, we securely delete or anonymize your information using industry-standard methods.

👤8. Your Rights and Choices

8.1 Access and Control

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request your data in a portable format
• Restriction: Limit how we use your information
• Objection: Object to certain uses of your information

8.2 Communication Preferences

You can opt out of:

• Marketing emails and newsletters
• Promotional communications
• Non-essential service updates

🌍9. Third-Party Services

9.1 Service Providers

We work with trusted third-party providers for:

• Payment processing and financial services
• Shipping and logistics partners
• Cloud storage and backup services
• Communication and email services
• Website hosting and maintenance

9.2 Third-Party Privacy

All third-party providers are required to:

• Maintain appropriate security standards
• Use information only for specified purposes
• Comply with relevant privacy regulations
• Sign confidentiality agreements

🔄10. Policy Updates

10.1 Change Notifications

We may update this Privacy Policy to reflect:

• Changes in our services or business practices
• New legal requirements or regulations
• Enhanced security measures
• Customer feedback and improvements

10.2 How We Notify You

• Updated policy posted on our website
• Email notification for significant changes
• Notice during your next service interaction
• Clear indication of change date and summary

🏛️11. Legal Compliance

11.1 Applicable Laws

This policy complies with relevant privacy and data protection laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Local and national privacy legislation
• Industry-specific regulations

11.2 International Transfers

If we transfer information internationally, we ensure adequate protection through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes
• Binding corporate rules where applicable

👶12. Children's Privacy

Our services are designed for business and industrial use. We do not knowingly collect information from children under 13 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.